North Shore Commercial Door - Sent Wrong Springs For my Garage Door!

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Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website

I ordered springs for my door and they sent the wrong ones. Trying to stand behind their no refund clause on springs.

I agree with other reviewers and think this is a scam company. The springs they sent are weak garbage compared to the ones that I am trying to replace. I have contacted the company and they have been no help. I can't believe I was scammed - I didn't look for reviews on the company before ordering.

Don't be scammed always read companies reviews before ordering from anyone online! I will find every complaint board possible to warn people about this company.

I am disputing the charge on my credit card and hopefully I will get my $$ back - but I still want to warn everyone else as it isn't worth the hassle dealing with this company! BEWARE!

Product or Service Mentioned: Wayne Dalton Door Spring.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $78.

Preferred solution: Full refund.

I didn't like: Customer service.

Company wrote 0 public responses to the review from Jan 16, 2017.

NORTH SHORE COMMERCIAL DOOR BAD COMPANY

0 comments
Not resolved
1.0
Details
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Value for money

I wanted to share my horrible experience about Northshore Commerical Door Company. We went onto their website, bought a part, paid extra $30 to have it in two days and its 5 days later and still not here.

I could not get through for a whole day. Once I did get through, they guy did not care and said the part I ordered was not able to be shipped in 2 days.

I asked for the 30 refund he said no. They are clueless and he just said, "sorry we can not do business with you" Do not shop here, go somewhere that has good business ethics..

Product or Service Mentioned: North Shore Commercial Door Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $30.

Company wrote 0 public responses to the review from Sep 19, 2016.

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